Dynamics Dose

  Automating Event Registration: Get CIJ Segment Contacts Using Power Automate Introduction  At PS Hummingbird , we thrive on solving real-world challenges with practical, scalable solutions. When it comes to fast-paced marketing, timing is everything. The Challenge : We needed to generate event registrations by retrieving contact records from a Customer Insights – Journeys (CIJ) segment — without relying on manual form submissions. The Solution : We built a Power Automate flow that calls an unbound Dataverse action -  msdynmkt_MembersList  - to retrieve segment contacts. For each contact, we automatically created an Event Registration record, enabling seamless and proactive enrolment. 📘 In this blog post, you’ll learn: How to call msdynmkt_MembersList to get segment members How to parse the contact IDs using Power Automate How to create Event Registration records in Dataverse A visual walkthrough so you can replicate it with ease 💥 Empower your event automation b...

  How to Refresh Customer Insights – Journeys Segments On Demand Using Power Automate Introduction Recently at ps  Hummingbird , our developer team faced a challenge - we needed to refresh a Customer Insights – Journeys (CIJ) segment immediately , rather than waiting for the standard 30-minute refresh cycle enforced by Microsoft. This was crucial for a real-time campaign we were preparing. Why Microsoft Uses This Refresh Frequency The 30-minute segment refresh intervals are designed to: Ensure accuracy by frequently updating active segments Optimise system performance by reducing processing for inactive segments Scale efficiently , especially when working with large or complex segment sets Microsoft enforces this refresh cadence to strike a balance between data freshness and system resource allocation . However, since CIJ does not support manual or on-demand refreshes via the UI , we explored a backend workaround - and successfully triggered segment refreshes usi...